Responsible Gambling Policies – MrRun Casino

At MrRun we take responsible gambling seriously. We want every player to enjoy gaming in a safe, controlled way, so we provide tools, guidance and swift support to help you keep play within your limits. If you ever feel your gambling is becoming a problem, we encourage you to use the available controls and to contact our team for assistance.

Player protection principles

We operate a player-first approach that prioritises safety and transparency. We monitor accounts for signs of harm, enforce age and identity checks, and apply measures to protect vulnerable players. Our aim is to prevent problem gambling while respecting your privacy and right to enjoyable, responsible play.

Activity-control tools

You can manage your account activity using a suite of built-in controls. These include deposit limits, loss limits, wager limits, session time controls, reality checks and temporary time-outs. Limits are set in your account settings and can be adjusted, although increases are subject to cooling-off periods to discourage impulsive changes.

How to use the controls

All tools are available from your account dashboard. For quick changes you can use live chat or the support centre. We also offer automatic session reminders and optional log-out prompts so you can step away when needed.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you spend. Typical steps include small increments so you can choose an amount that fits your budget. Requests to raise limits may require a 24-72 hour waiting period before they take effect.

Loss limits

Loss limits help you cap how much you can lose over a chosen period. Setting a loss limit can reduce the risk of chasing losses. Limits are enforced automatically once set and can be lowered immediately; increases follow a cooling-off process.

Time limits and breaks

Session limits, reality checks and time-outs are designed to help you manage how long you play. You can schedule regular breaks, enable automatic session reminders or apply a short-term account suspension if you need a pause from play.

Self-exclusion

If you need to stop gambling for a longer period, you can self-exclude from your account for a set term or permanently. Self-exclusion blocks access to your account and prevents marketing contact. We also support registration with national self-exclusion schemes and will help with the process where applicable.

Signs of problematic behaviour

Watch for signs such as betting more than you can afford, chasing losses, hiding activity from family or friends, neglecting responsibilities, or relying on gambling for mood relief. If you notice these signs in yourself or someone else, please act early.

Keeping control - practical tips

Set a strict budget and stick to it, use deposit and loss limits, avoid gambling when tired or upset, schedule regular breaks and keep gambling as entertainment rather than a way to make money. Share concerns with friends, and consider removing payment methods from your account if needed.

Professional help and support organisations

If you need specialist help, organisations such as GamCare and GambleAware offer confidential advice and treatment options across the UK. You can also speak to our support team via live chat if you want assistance with account controls or to arrange self-exclusion. Seeking help early improves the chances of staying in control.